Last updated: 5 November 2026

This Privacy Policy explains how ASCO CORE Private Limited (“ASCO CORE”, “we”, “us”) collects, uses and protects personal information when you visit ascocore.com, request a quote, or contact us by email, phone or WhatsApp.

1. Who We Are

ASCO CORE Private Limited is a spare parts sourcing company with its office at Flat No. 1001, I Wing, L-Axis, Pharande Spaces, Sector No. 6, PCNTDA, Pune 411070, Maharashtra, India. For any privacy question, email us at sales@ascocore.com.

2. Information We Collect

Information you give us. When you submit our quote form or contact us, we collect:

Your name, company name and email address
Your phone or WhatsApp number (optional)
Your country
Part details such as manufacturer, part numbers, quantity, equipment model and any other information you include in your message
Any files, photos or documents you send us by email or WhatsApp

Information collected automatically. Like most websites, our server records basic technical data such as your IP address, browser type and the pages you visit. Security tools on our site may also use this information to block spam and suspicious login attempts.

3. How We Use Your Information

We use your information only to:

Respond to your enquiry and prepare quotes
Source, supply and deliver the parts you order, including arranging freight and customs paperwork
Communicate with you about your orders, quotes and follow-up questions
Keep our records, meet legal, tax and accounting obligations, and resolve disputes
Protect our website against spam, fraud and misuse

We do not sell or rent your personal information, and we do not use it for unrelated marketing without your consent.

4. Legal Basis

We process your information because you have asked us to respond to your enquiry or to take steps towards a contract with you, because it is necessary for our legitimate business interests (such as running and securing our website), or because the law requires it. Where we rely on your consent, you can withdraw it at any time by emailing sales@ascocore.com.

5. Who We Share It With

We share information only where necessary to serve you, with:

Suppliers and manufacturers, limited to the part details needed to check price and availability (we do not share your contact details unless required to fulfil your order)
Freight forwarders, couriers and customs agents, to deliver your order
Service providers who run our website, hosting and email
Government or regulatory authorities where required by law

Because we trade internationally, your information may be processed in countries outside your own, including India. We take reasonable steps to ensure it remains protected wherever it is handled.

6. Cookies

Our website uses essential cookies that are needed for it to work properly and to remember your cookie choices. Other cookies, such as for analytics, are used only if you accept them in our cookie banner. You can change your choice at any time using the cookie settings icon on the site, or by clearing cookies in your browser.

7. How Long We Keep It

We keep enquiry and quote information for as long as needed to respond and to maintain our business relationship, and order records for as long as tax and accounting laws require. When information is no longer needed, we delete or anonymise it.

8. Keeping Your Information Secure

Our website uses an encrypted (HTTPS) connection, and access to enquiries is limited to staff who need it. No method of transmission or storage is completely secure, but we work to protect your information against loss, misuse and unauthorised access.

9. Your Rights

Depending on where you are located, including under India’s Digital Personal Data Protection Act, 2023 and, for visitors in the European Union, the GDPR, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Ask us to delete your information
Withdraw consent you have given
Object to or restrict certain processing
Raise a complaint with the relevant data protection authority

To use any of these rights, email sales@ascocore.com. We will respond within a reasonable time and may need to verify your identity first.

10. Third-Party Links and WhatsApp

Our site links to services such as WhatsApp and Google Maps. When you use them, their own privacy policies apply. Messages you send us on WhatsApp are handled under WhatsApp’s terms as well as this policy.

11. Children

Our services are intended for businesses and are not directed at children. We do not knowingly collect information from anyone under 18.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

13. Contact Us

ASCO CORE Private Limited
Flat No. 1001, I Wing, L-Axis, Pharande Spaces, Sector No. 6, PCNTDA, Pune 411070, Maharashtra, India
Email: sales@ascocore.com
Phone / WhatsApp: +91 88888 57229